Frequently asking Questions

1. How long are shipping times ? 

Your products will ship within one to five days of you placing your order , and then take  15 - 30  Days to reach your doorstep. Each product at 7 Days Real has an estimated delivery times that you can find in the product description . 

 

2.What's your return policy ? 

 Instead of returning , items you can contact us for a full refund . why ? Returns run counter to our emphasis on sustainability : every return has a carbon footprint . so just tell us what went wrong , send along  pic , and we'll give you your money back in full .then if possible you can donate your product to a local charity or recycle it .

 

 3. Can i Cancel my order ? 

     Cancellations are possible if you  do not receive your package within the time frame specified for each individual products . some times order get  sent out before we can process the cancellation so if you cancel your order but still receive the package then please go a head and do one of three things recycle it , donate it , or enjoy it . 

 

4.Whats happens if i receive wrong items ?

if there's issue with your order ... if it's wrong size or color , detective or otherwise not exactly what you wanted .. then simply notify us , and we will give you a refund . you want be asked to ship the product back to us .

 

5. Do you offer exchanges ? 

We do not offer exchanges , however  , if for any reasons  you didn't  get exact product you expected ,  just   let us know and we'll get you a new one .